Technical Support
Real engineers. Real answers. When something stops working, we’re here.
Get Support
Email us directly and we’ll get back to you as quickly as possible. For urgent issues during business hours, expect a same-day response. All support requests go to our engineering team — not a call center.
Email Support
support@morphos3d.com
Hours of Operation
Monday – Friday, 7:00 AM – 5:00 PM CT
What to Include in Your Request
To help us resolve your issue as quickly as possible, include:
- Your SOLIDWORKS version and service pack
- A description of the issue and what you were doing when it occurred
- Any error messages or screenshots
- The affected file, if it can be shared
- Your operating system and hardware specs (if relevant)
Not a support customer yet?
Support is included with active maintenance contracts (ALC). If you’re purchasing a new license or need to add support coverage, contact us for a quote.
Support is included with active maintenance contracts (ALC). If you’re purchasing a new license or need to add support coverage, contact us for a quote.